Terms Conditions And Shipping

 

Tdaviscoleshop.com /Home Decor & More

 

Customer Service

We are here to assist you with inquiries or concerns via email seven days a week!
Please submit a support ticket.

Need To Submit a Support Ticket: support@tdaviscole.zohodesk.com or email tdaviscole@aol.com could take up to 72 hours for a response if the queue is full. Most inquiries receive same day responses.

Order Support

Received merchandise that is defective or damaged in transit? Missing items from your order? We replace or refund all order issues reported within 15 days of delivery. Submit a support ticket and include your item#, quantity, damage description (if applicable) and whether you want the item replaced or refunded.

Need To Submit a Support Ticket: support@tdaviscole.zohodesk.com or email tdaviscole@aol.com could take up to 72 hours for a response if the queue is full. Most inquiries receive same day responses.

Order Processing

In order to provide excellent service and speedy order processing, we cannot accept order changes or cancellations.
Once you submit your purchase you will be unable to change quantities, add, or remove items from your order.
Please be sure to review your order carefully before purchasing.

Orders placed on major holidays are queued for processing the next business day. Shipments dispatch Monday – Friday.

Prices and items are periodically subject to change. We reserve the right to correct typographical, descriptive and photographic errors. Orders based on incorrect information are subject to cancellation.

When Will My Order Ship?

Most orders ship within 3 business days.

Certain items may be shipped separately and have different delivery times.

Because orders are placed from 3rd-party vendors; please allow sufficient processing and transit time for event orders. Orders can take between 7-21 days to be delivered. However, we cannot promise the exact time due to 3rd party interaction. So far all orders have been processed and delivered before or within that time-frame.

Where Does My Order Ship From?

Most of our vendors are based out of Los Angeles, CA.

 

Back Orders

Home Decor & More does not accept back orders if an item purchased is out of stock, your order will be adjusted and you will receive a confirmation email with your adjusted order total promptly.

 

Address Changes, Order Cancellations, and Non-Deliverable Orders

In order to provide excellent service and expedient order processing, we do not accept order changes or cancellations.
If an error has occurred in your order and you notify us immediately, we will attempt to assist in correcting the error.
After the order has left the pending queue we cannot assist in any way and orders must be returned as per our Return Policy.

If your order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee. Original shipping is non-refundable.

Click Here To View Our Complete Return Policy & How To Submit A Return

Need To Submit a Return Request CLICK HERE

Terms of Sale

Payment is made before shipment.
Payments accepted in US credit card or PayPal funds.
All prices are subject to change without notice.
Sale prices do not apply to previous purchases.

Accepted Payment Methods

We process payments through PayPal; you do not need a PayPal account. You can use guest checkout if you prefer to do so.

 

Shipping to the Contiguous United States

Home Decor & More offers flat rate shipping rates via UPS Ground Delivery / We are working on additional shipping options

Orders $2000.00 and up will occur a 10% shipping charge that will be added to your merchandise total after check out.

Important UPS Shipping Information
UPS requires a physical address and does not deliver to PO Box addresses.
Orders weighing less than 10 pounds ship UPS SurePost and are delivered by the United States Postal Service.
UPS SurePost shipments include Saturday delivery service.
Please allow an additional day for Post Office tendering.
A signature may be required for delivery.
*We reserve the right to substitute shipping methods.

Below is a shipping cost chart based on price. However, items 20 pounds or more will be charged based on weight. If an item is $49.99 but weight 30 pounds the shipping cost will be more than $8.95.

 

UPS Logo UPS Ground Delivery
Order Amount Shipping
$1.00 to $49.99 $8.85
$50.00 to $74.99 $10.85
$75.00 to $99.99 $15.85
$100.00 to $124.99 $20.85
$125.00 to $149.99 $25.85
$150.00 to $199.99 $30.85
$200.00 to $249.99 $41.85
$250.00 to $299.99 $51.85
$300.00 to $349.99 $62.85
$350.00 to $399.99 $72.85
$400.00 to $499.99 $88.85
$500.00 to $599.99 $104.85
$600.00 to $699.99 $120.85
$700.00 to $749.99 $130.85
$750.00 to $799.99 $108.85
$800.00 to $849.99 $116.85
$850.00 to $899.99 $122.85
$900.00 to $949.99 $129.85
$950.00 to $999.99 $135.85
$1000.00 to $1049.99 $120.85
$1050.00 to $1099.99 $125.85
$1100.00 to $1149.99 $130.85
$1150.00 to $1199.99 $135.85
$1200.00 to $1249.99 $140.85
$1250.00 to $1299.99 $146.85
$1300.00 to $1349.99 $151.85
$1350.00 to $1399.99 $156.85
$1400.00 to $1449.99 $162.85
$1450.00 to $1499.99 $167.85
$1500.00 to $1549.99 $172.85
$1550.00 to $1599.99 $177.85
$1600.00 to $1649.99 $183.85
$1650.00 to $1699.99 $188.85
$1700.00 to $1749.99 $193.85
$1750.00 to $1799.99 $198.85
$1800.00 to $1849.99 $204.85
$1850.00 to $1899.99 $209.85
$1900.00 to $1949.99 $214.85
$1950.00 to $1999.99 $219.85
$2000.00 and up 10%

 

Shipping Information - click to enlarge
View Enlarged Image
Orders weighing less than 10 pounds ship UPS SurePost and are delivered by the United States Postal Service. UPS SurePost shipments include Saturday delivery service. Please allow an additional day for Post Office tendering.

UPS does NOT include the pickup day, weekend days, or Holidays in calculating the time in transit. Delivery times are estimated only and not guaranteed. Holiday seasons may require additional time.

Please note that delivery in the Eastern States may take up longer to be received. If you haven’t received your order within 7 days, please contact us; support@tdaviscole.zohodesk.com be sure to include your order number for prompt service.

Most packages are received within 7 days but no longer than 21. We ask that you wait 7 days before submitting a support ticket, and we will be happy to give you an update on the status of your package.

 

No Shipping Schedule

There is no UPS Ground movement on the following U.S. holidays:

  • New Year’s Eve
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day We are closed on President’s Day.*Only major holidays (not subsequent days) affect our order packing, freight movement, and tracking number notification.

We are using flat rate only but will be open to UPS 2nd Day Air soon. . .Conditions for 2nd Air services are below

UPS Logo UPS 2nd Day Air

 

Please refer to the transit map above; if your order is shipping to state above depicted in bronze or yellow; please choose UPS Ground as your shipping method.

Please note: 2nd Day orders do not deliver on Saturdays or holidays.

Orders sub-totaling over $999.99 will not calculate shipping costs in the shopping cart, a 22% freight charge will be added to your merchandise total.

 

Order Amount Shipping
$1.00 to $29.99 $15.00
$30.00 to $49.99 $22.40
$50.00 to $74.99 $33.15
$75.00 to $99.99 $43.90
$100.00 to $124.99 $54.65
$125.00 to $149.99 $65.40
$150.00 to $199.99 $86.90
$200.00 to $224.99 $97.65
$225.00 to $249.99 $108.40
$250.00 to $274.99 $119.15
$275.00 to $299.99 $129.90
$300.00 to $324.99 $140.65
$325.00 to $349.99 $151.40
$350.00 to $374.99 $162.15
$375.00 to $399.99 $172.90
$400.00 to $424.99 $183.65
$425.00 to $449.99 $194.40
$450.00 to $474.99 $205.15
$475.00 to $499.99 $215.90
$500.00 to $524.99 $116.40
$525.00 to $549.99 $121.90
$550.00 to $574.99 $127.40
$575.00 to $599.99 $132.90
$600.00 to $624.99 $138.40
$625.00 to $649.99 $143.90
$650.00 to $674.99 $149.40
$675.00 to $699.99 $154.90
$700.00 to $724.99 $160.40
$725.00 to $749.99 $165.90
$750.00 to $774.99 $171.40
$775.00 to $799.99 $176.90
$800.00 to $824.99 $182.40
$825.00 to $849.99 $187.90
$850.00 to $874.99 $193.40
$875.00 to $899.99 $198.90
$900.00 to $924.99 $204.40
$925.00 to $949.99 $209.90
$950.00 to $974.99 $215.40
$975.00 to $999.99 $220.90
$1000.00 and Over 22%

 

 

UPS 2nd Day Air Shipping Restrictions

Due to the size or weight of the following products, UPS 2nd Day shipping is not available:
12516 Rustic Baker’s Rack Shelf
12690 Wagon Wheel Bench
12842 Fairy Solar Water Fountain
13057 Fun & Play Water Fountain
14201 Geometric Fire Pit
14649 Rustic Convertible Garden Table
14708 Workstation Desk
14769 Thirsty Dog Solar Fountain
15118 Natural Balance Fountain
35014 Linen Cabinet
35144 Acorn Fountain
10015481 Dachshund Doggy Bench
10015688 Butterfly Garden Bench
10015689 Couples Bench
10015797 Faux Rattan Patio Set

 

UPS Delivery Tracking

It may take up to three business days to receive your tracking number. You will receive an automated shipping confirmation via email promptly after your tracking number becomes available. Please note that your tracking number will be valid, however, your package may take a few additional days to appear in the UPS system

 


 

 

Shipping to APO/FPO, Alaska, Hawaii and United States Territories

USPS Priority Mail is available for orders shipping to Alaska, Hawaii, Puerto Rico, Guam, the Virgin Islands and APO/FPO addresses.
Orders sub-totaling over $410.00 will not calculate shipping costs in the shopping cart, the freight rate is 60% of your merchandise total.
APO/FPO orders final delivery are subject to the terms and conditions of APO/FPO services.

 

[USPS] USPS Priority Mail®
Order Amount Shipping
$1.00 to $29.99 $22.50
$30.00 to $39.99 $25.00
$40.00 to $49.99 $27.50
$50.00 to $59.99 $32.99
$60.00 to $69.99 $38.50
$70.00 to $79.99 $43.95
$80.00 to $89.99 $49.50
$90.00 to $99.99 $54.99
$100.00 to $109.99 $60.50
$110.00 to $119.99 $65.99
$120.00 to $129.99 $71.50
$130.00 to $139.99 $76.99
$140.00 to $149.99 $82.50
$150.00 to $159.99 $87.99
$160.00 to $169.99 $93.49
$170.00 to $179.99 $98.99
$180.00 to $189.99 $104.49
$190.00 to $199.99 $109.99
$200.00 to $209.99 $115.49
$210.00 to $219.99 $120.99
$220.00 to $229.99 $126.49
$230.00 to $239.99 $131.99
$240.00 to $249.99 $137.49
$250.00 to $259.99 $142.99
$260.00 to $269.99 $148.49
$270.00 to $279.99 $153.99
$280.00 to $289.99 $159.49
$290.00 to $299.99 $164.99
$300.00 to $309.99 $170.49
$310.00 to $319.99 $175.99
$320.00 to $329.99 $181.49
$330.00 to $339.99 $186.99
$340.00 to $349.99 $192.49
$350.00 to $359.99 $197.99
$360.00 to $369.99 $203.49
$370.00 to $379.99 $208.99
$380.00 to $389.99 $214.49
$390.00 to $399.99 $219.99
$400.00 to $409.99 $225.49
$410.00 and Over 60%

 

 

USPS Priority Mail Shipping Restrictions

Due to the weight or size of the following products, USPS Priority Mail is not available:
12516 Rustic Baker’s Rack Shelf
12690 Wagon Wheel Bench
12842 Fairy Solar Water Fountain
13057 Fun & Play Water Fountain
14201 Geometric Fire Pit
14649 Rustic Convertible Garden Table
14708 Workstation Desk
14769 Thirsty Dog Solar Fountain
15118 Natural Balance Fountain
35014 Linen Cabinet
35144 Acorn Fountain
10015481 Dachshund Doggy Bench
10015688 Butterfly Garden Bench
10015689 Couples Bench
10015797 Faux Rattan Patio Set

 


 

Shipping to Canada

If you live in Canda and receive the flat rate shipping; please note additional shipping will be applied after checkout through our vendors. The flat rate paid will be subtracted from the additional cost of your shipping. If you live in Canda anything under $75 is $29.95 to ship. Everything over $75 is $35% of your total order. We are working on automating the correct shipping cost for Canda, but until we do these charges of additional shipping cost will occur after checkout.

 

 

UPS Logo UPS Standard to Canada

 

 

Shipping Rates

Order Amount Shipping
$1.00 to $74.99 $29.95
$75.00 and over 35% of order total

 

Orders shipping to Canada ship via UPS Standard. Rates include shipping, handling, duties and GST.
Some shipments may require additional freight costs.

Orders sub-totaling under $74.99 will not calculate the correct shipping costs in the shopping cart; upon processing, your shipping charges will be adjusted to the correct rate as published in the rate table above. Orders paid by credit card are recalculated and a new receipt is emailed. Orders paid by PayPal are voided and a new invoice for total payment will be requested through your PayPal account.

Deliveries to Canada are subject to weight restrictions. If restrictions apply due to location; your order total will be adjusted promptly.

 

International Orders

Home Decor & More doesn’t ship internationally at this time.